Privacy Policy

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 Last updated: 2nd October 2025

Online Construction Consultants respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are Online Construction Consultants, based in Windsor, United Kingdom.

Email: colin@onlineconstructionconsultants.co.uk

We are the data controller responsible for your personal data.

We may collect and process the following personal data:

• Identity data (name, title)
• Contact data (email address, phone number, postal address if provided)
• Transaction data (payments, order details, billing information)
• Technical data (IP address, browser type, device, cookies)
• Marketing preferences (how you prefer to hear from us)

We use your personal data to:

• Provide and deliver our products and services
• Respond to enquiries and customer support requests
• Process payments and send invoices
• Send important updates about your orders or services
• Improve our website, services, and customer experience
• Send marketing communications (only if you’ve opted in)

We will always process your data lawfully, fairly, and transparently.

We rely on the following lawful bases to process your data:

• Contract: To provide the services or products you’ve requested
• Legal obligation: To comply with UK laws (e.g. tax records)
• Legitimate interests: To improve services or protect against fraud
• Consent: For marketing communications (you can withdraw at any time)
   

We only share your personal data when necessary, such as with:

• Payment processors (e.g. banks, PayPal, Stripe)
• IT service providers (e.g. website hosting, email platforms)

We never sell your personal information.

If we transfer your data outside the UK (e.g. cloud hosting), we ensure it is protected by appropriate safeguards such as Standard Contractual Clauses or UK adequacy decisions.

We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including legal and accounting requirements. After this period, your data will be securely deleted.

You have the following rights under UK GDPR:

• Access to your personal data
• Correction of inaccurate or incomplete data
• Deletion of your data (“right to be forgotten”)
• Restriction of processing
• Data portability
• Objection to processing, including marketing
• Withdraw consent at any time (for marketing communications)

To exercise these rights, contact us at: colin@onlineconstructionconsultants.co.uk.

Our website uses cookies to improve functionality, performance, and user experience. Cookie consent and management on our website are provided by GoDaddy, allowing you to review and adjust your preferences when you visit our site.

You can also manage cookies directly through your browser settings. Most browsers allow you to block or delete cookies if you prefer.

We use appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, alteration, or disclosure.

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Online Construction Consultants
Email: colin@onlineconstructionconsultants.co.uk
Based in Windsor, United Kingdom

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.